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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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CK

July 1, 2026

4  out of  5
rating by CK
"Elisabeth is always great. Willing to give recommendations and advice. Never rushes our discussions."
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Elsa

July 1, 2026

5  out of  5
rating by Elsa
"Elizabeth was the most helpful, kind and informative person I have ever had helped from. She is an amazing worker"
We responded:
"Hi Elsa,

Thank you for your 5-star review. Our office is so lucky to have Elizabeth as part of our team and we greatly appreciate you taking the time to recognize her efforts. I also want to thank you for your continued loyalty to State Farm and my Agency. Let us know if you need anything else.

Sincerely,

- Mike"
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Rebecca Reyes

June 26, 2026

5  out of  5
rating by Rebecca Reyes
"Debbie was extremely helpful and knowledgeable finding the insurance that works best for me."
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Wrightwood Carpets

June 24, 2026

5  out of  5
rating by Wrightwood Carpets
"I Love State Farm they are very informed and helpful."
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Mat NB

June 9, 2026

5  out of  5
rating by Mat NB
"I can’t say enough great things about Mike Gaumer’s office at State Farm and especially Debbie! Debbie is knowledgeable, professional, responsive and genuinely cares about her clients. She always takes the time to answer our questions, explain our coverage options, and make sure we have exactly what we need.

What really sets Debbie apart is her exceptional customer service. She is friendly, patient, and goes above and beyond to help whenever we need assistance. It’s rare to find someone who makes insurance so easy and stress free.

If you’re looking for an insurance agency that truly values its customers, I highly recommend Mike Gaumer’s office with State Farm. Debbie is a tremendous asset to the team, and I am grateful for all of her help over the years!"
We responded:
"HI Mat,

We greatly appreciate your 5-star review about my office and of course Debbie. We are very fortunate to have her on our team and she is a perfect example of the dedication we have to take care of our customers. Thank you as well for your long standing loyalty to my Agency and to State Farm as well. Let us know if there is anything else we can do to enhance your experience. Thanks again!

- Mike"
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Jim F

June 2, 2026

5  out of  5
rating by Jim F
"Mike and Debbie are always there to help. Can’t go wrong here."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Mike Gaumer’s Team here in Rancho Cucamonga . "
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Ramona Hoffman

June 2, 2026

5  out of  5
rating by Ramona Hoffman
"Debbie was really patient and accommodating with my auto and life insurance needs. I highly recommend her for all insurance needs. She has helped me put my son on my insurance. She will be my person for all insurance inquiries."
We responded:
"HI Ramona,

Thank you for taking the time to share your feedback here in this forum. It means a great deal to know that customers appreciate the level of service and expertise that we offer to all of our clients. I have worked very hard to assemble, train and retain my team of licensed and experienced employees and I know they work very hard to keep our customers satisfied and well protected. Please let us know if there is anything else we can do to improve your experience.

Regards,

- Mike
"
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Chance

June 2, 2026

5  out of  5
rating by Chance
"Debbie was so amazing and patient with me. She helped me with getting my auto insurance transferred from IL to CA. She offered some great advice on life insurance. Once I get a job, she will be my go to person with insurance related inquires. 10/10"
We responded:
"HI Chance,

Welcome to California & the Mike Gaumer Agency. We are so pleased that we were able to assist you with your coverage and the transfer to California. We sincerely appreciate you taking the time so share your positive experience and look forward to serving you for many years to come. Thanks again

Regards,

- Mike"
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vickie

May 29, 2026

5  out of  5
rating by vickie
"Mike has the best team he can ask for. I think Debbie is the best! Debbie is such a wonderful person who has the best intention in helping you out and answering your questions. She also gets back to you really quickly. Super highly recommend!"
We responded:
"Vickie, Thanks so much for the updated review and kind words about Debbie! We work really hard to make sure we are taking care of your customers. We appreciate great customers like you. Thank you!"
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Paul Deeter

May 20, 2026

5  out of  5
rating by Paul Deeter
"Debbie is amazing!! She has been so wonderful and with helping me and answering all my questions with care. Shes the best! Thank you so much Debbie!"
We responded:
"Hi Paul,

I wanted to reach out and personally thank you for your review about Debbie and our Agency. Your kind words mean a great deal and we appreciate your willingness to share your experience with others in this forum. I also wanted to thank for your long standing loyalty to State Farm and my Agency. We look forward to serving you for many more years to come.

Regards,

- Mike"
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Jeniffer Carranza

May 19, 2026

5  out of  5
rating by Jeniffer Carranza
"Debbie is the best she helps me with all my insurance needs great customer service highly recommend!!!!"
We responded:
"Hi Jennifer,

Thanks so much for sharing your thoughts on our office and specifically the service from Debbie! We strive to meet and exceed our customers expectations while providing great coverage at a competitive price. Please let us know if there is anything we can do to improve upon your overall experience. Thanks again!

- Mike"
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Anthony Villarreal

May 15, 2026

5  out of  5
rating by Anthony Villarreal
"Called about making a claim. Service was immediate and very helpful. Very friendly office and outstanding communication. So great to find personal support with skillful transfer to correct department, and all levels seem to be high functioning with human interaction rather than frustratingly inept AI."
We responded:
"Anthony,
So glad we were able to assist you with your recent claim and do so with a human touch. I completely understand your frustration with the application of AI while the technology is emerging and growing. This is exactly where State Farm and my Agency excels with our personal interactions with our customers. I have worked hard over the years to find, develop and retain my team of highly dedicated employees to bring this level of service to our customers. Please let us know if there is anything more we can do to improve it and elevate the level of your experience.

Regards,

- Mike"
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Aston Man

May 7, 2026

5  out of  5
rating by Aston Man
"Great customer service by Mike's team. I get quick answers to my questions."
We responded:
"Aston,

I am so pleased that you are happy with the service from my team. I have gone to great lengths to assemble, train and develop our employees with a consistent mindset of providing great service to our customers. Your kind review as a testament to those efforts and we thank you exceedingly. Please let us know if there is anything you need in the future.

Regards,

- Mike
"
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Salah Ali

April 20, 2026

5  out of  5
rating by Salah Ali
"Mike Gaumer’s State Farm has been my go-to for insurance and the whole office consistently delivers great service. The staff is professional, the communication is clear, and you never feel like just another policy number. But I especially want to highlight Debbie, she has been outstanding to work with. She’s responsive, knowledgeable, and always takes the time to make sure you understand your coverage. Anytime I’ve had a question or needed to make a change, she handles it quickly and with a great attitude. It’s reassuring to have someone that reliable looking out for you. Highly recommend this office, and if you get the chance to work with Debbie, even better."
We responded:
"Hi Salah,

Your 5-star review and business are both greatly appreciated. Thank you for pointing out Debbie and her efforts specifically as we are very fortunate to have her as part of our dedicated team. We look foward to serving you needs in the future.

Regards,

- Mike
"
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Sondra S

April 17, 2026

4  out of  5
rating by Sondra S
"I would like to thank Debbie for all her help. She is very helpful. There are also others in the office that are very helpful."
We responded:
"HI Sondra,

Thanks so much for being a loyal customer to State Farm and my Agency. We also appreciate your wonderful 4-star review as well as you taking time our of your schedule to post your review on this forum. It really means a great deal to us. Please let us know what else we need to do to earn that 5th start! We look forward to serving your insurance needs.

Thanks

- Mike
"
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D Wagner

April 10, 2026

5  out of  5
rating by D Wagner
"Change is hard especially after a decade with one agent. However, my agent retired so it was time to find a new agent at my current location. After much research of looking over reviews on Yelp & Google about different State Farm agents...I went with Mike Gaumer and his team.
Never did I think that I would put Mike's team to use so fast. Let's say it was not a smooth transition between agents, due to handling issues at headquarters. So far, I have worked with Annette, Elizabeth, and Debbie to help solve multiple issues. This team is so professional, great with their follow-through, very friendly, & truly care that issues are taken care of correctly. A quality of customer service that is hard to find in today's businesses.
In less than two weeks all issues were resolved. Mike & his team have exceeded my expectations of the service they provided. I am truly grateful!
I highly recommend Mike Gaumer & his team if you are interested in a new State Farm agent."
We responded:
"Diane,

Wow, what can i say, such kind words about my agency and my team members! I know that the transition was a little bumpy with the region transfer, but I'm so glad that we were able to smooth things out and get it right to your satisfaction. I have worked tirelessly to find, hire and develop my team of dedicated employees and am so fortunate to have them to be able to serve our customers at the level we do. It is greatly appreciated that you took the time out of your busy day to share your experience and we look forward to serving you in the years to come. Thank you again!

- Mike"
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Kasey Heal

April 1, 2026

5  out of  5
rating by Kasey Heal
"Debbie is amazing every time I call. Never a wait time to call. She is always polite and accommodating. She is knowledgeable and is always able to answer my question. She is a big reason for me sticking with State Farm."
We responded:
"HI Kasey,

Thank you kindly for posting your review. Believe me that I know Debbie is a key person in my Agency and a big reason why customers choose us and stick with us for years. We appreciate the positive feedback and look forward to serving you for many years to come. Thanks again!

- Mike"
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Marianna Achemian

March 18, 2026

5  out of  5
rating by Marianna Achemian
"Mike and his coworkers are a delight to work with. We have had him as our agent for many years, both personal and business. Mike, Elizabeth, Debbie are always efficient, responsive and knowledgeable."
We responded:
"HI Marianna,

Not only do we appreciate your longstanding loyalty as a customer of my agency, we also appreciate you sharing your positive experience on this platform. It means a great deal to us that you very satisfied with our service on your accounts and to your family. Please let us know if there is anything additional we can do to improve your experience.

Thanks so much,

- Mike"
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Doris Valliant

March 14, 2026

5  out of  5
rating by Doris Valliant
"I recently had an accident and State Farm and Mike Gaumer’s agency helped me through the process. His staff answered my questions and advised me. I appreciated how helpful they were and how quickly State Farm responded. There are so many insurance choices out there but State Farm is the best. I’ve been with them over 30 years and I’ve always had outstanding customer service and support."
We responded:
"Hi Doris,

Thanks for taking some time out of your busy schedule to share your experience. I am so pleased that you felt your claim experience was handled quickly and to your satisfaction. My ten years as a State Farm claim rep, prior to becoming and Agent has served me and my customers well over the years and State Farm has assembled a great team of claim representatives to that end as well. We appreciate your longstanding loyalty to State Farm and my office, pleae let us know if there is anything else we can do to improve your experience.

Regards,

- Mike"
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HAL FLUKE

March 13, 2026

5  out of  5
rating by HAL FLUKE
"Mike and his office staff are the best. We have had him as our agent for many years.Everyone is friendly and knowledgeable and very helpful."
We responded:
"Hal,

We appreciate you very much! Thanks for the positive review and thanks for being a loyal longtime customer. We look forward to serving you for many years to come!

Regards,

- Mike"
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Brandi Lewis

March 11, 2026

5  out of  5
rating by Brandi Lewis
"I have been with Mike's office for over 5 years and I absolutely love them. Debbie is amazing always informative and helpful. She truly takes her time with us and brightens up my day every time we talk"
We responded:
"HI Brandi,

We really appreciate your business as well as you taking the time our of your busy schedule to share your experience on this platform with others. It means a great deal that you place your trust in me and my team and we are so happy to be of service to you and your family. Please let us know if there is anything else we can do to improve your experieence.

Thanks again!

- Mike"
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Marisol Tejeda-Salgado

March 4, 2026

5  out of  5
rating by Marisol Tejeda-Salgado
"I can’t say enough great things about my insurance agent, Debbie Cleary! She is incredibly kind, friendly, and genuinely cares about her clients. She always takes the time to explain everything clearly, answers all of my questions with patience, and makes sure I fully understood my options.

What really sets her apart is how knowledgeable and thorough she is. I always feel confident that she has my best interest at heart and is looking out for me, not just trying to sell a policy. She is proactive, responsive, and goes above and beyond to make the entire process smooth and stress-free.

It’s rare to find someone who combines professionalism with such warmth and integrity. I truly feel supported and protected knowing she’s my agent. I highly recommend her and the Mike Gaumer office to anyone looking for someone trustworthy, attentive, and dedicated to delivering exceptional service."
We responded:
"Hi Marisol,

Thanks you for taking the time out of your busy day to share to experience in this online forum. It means so much to us that you happy with the products and services we provide to meet your needs and that you are a long-time customer. Your loyalty is greatly appreciated. Please let us know if there is anything we can do to improve your experience. Again, many thanks!

- Mike"
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Larissa Hill

March 3, 2026

5  out of  5
rating by Larissa Hill
"Debbie was great! Extremely personable and very helpful. Would gladly recommend this office."
We responded:
"HI Larissa,

We really appreciate your business, but moreover, your kind words above and willingness to share them with others here on Google! Please let us know if there is anything we can do to help with going forward, thank you for your loyalty and your business!

Regards,

- Mike"
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Joshua R

February 16, 2026

5  out of  5
rating by Joshua R
"I was a new customer looking for a better deal on a homeowner policy and rental policy. I spoke to Mike and he set me up with Debbie from his team. She was so wonderful to work with and walked me through the whole process. I thought it was going to be complicated to switch insurance providers but they made it so easy and they saved me a bunch of money compared to my old provider. I will be using State farm and Debbie and Mike for all of my future insurance needs."
We responded:
"Josh,

Thanks so much for placing your trust in State Farm and my Agency. I'm so fortunate to have a solid team made up of several employees including Debbie who are committed to taking care of our customers. Please let us know if there is anything else we can do for you in the future.

- Mike
"
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Andre Wakefield

February 10, 2026

5  out of  5
rating by Andre Wakefield
"Mike and his team are the best. We moved over from another agency a few years ago, and it was better right away. Mike pays attention, he knows who you are, and you never end up talking to some random bot about your coverage. All good."
We responded:
"Andre,

Thank you to both you & Rebecca for your business and loyalty. We greatly appreciate your kind words and look forward taking care of your insurance needs in the future. Thanks again!

- Mike"